Frequently Asked Questions

Everything you need to know about our eco-friendly home solutions.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for home goods?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund or exchange.

Are Lucent Globe products sustainably sourced?

Yes, we prioritize environmental responsibility. All our home products are crafted using eco-friendly materials and sustainable manufacturing processes to minimize our carbon footprint.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.

How can I track the status of my delivery?

Once your order is dispatched, you can track it through the link provided in your shipping confirmation email or by logging into your account on our website.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times for international orders are calculated at checkout.