Returns & Exchanges

At Lucent Globe, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused products in their original packaging.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Authorization and prepaid shipping label.

2

Prepare Your Package

Securely pack the items in their original boxes, ensuring all components and manuals are included to avoid restocking fees.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing